Company
Effective Date: June 24, 2026
Welcome to www.kenne.com.np. These Terms and Conditions govern your access to and use of our website, products, and services. By accessing our website, browsing our content, or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please discontinue use of our website and services.
By using our website, you confirm that:
We make reasonable efforts to ensure that product descriptions, ingredient lists, images, pricing, and other information displayed on our website are accurate. However:
www.kenne.com.np reserves the right to update product information at any time without prior notice.
www.kenne.com.np products are handcrafted in small batches using natural-derived ingredients, botanical extracts, herbal infusions, plant oils, butters, waxes, and other naturally sourced materials. Because natural ingredients can vary according to harvest conditions, season, origin, and processing methods, slight differences in color, aroma, texture, consistency, or botanical appearance may occur between batches.
These natural variations are expected characteristics of handcrafted botanical skincare products and do not constitute defects, contamination, or reduced product quality. By purchasing our products, customers acknowledge and accept these natural variations.
www.kenne.com.np products are cosmetic products intended for skincare and personal care purposes only. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition, nor replace professional medical advice or treatment.
Information provided on our website, social media platforms, product packaging, blog content, or marketing materials is intended solely for educational and informational purposes. Customers should seek advice from qualified healthcare professionals regarding medical concerns.
Every individual's skin is unique. We strongly recommend performing a patch test before using any new skincare product. www.kenne.com.np shall not be held responsible for adverse reactions arising from:
If irritation occurs, discontinue use immediately and consult a qualified healthcare professional.
All orders are subject to acceptance and availability. www.kenne.com.np reserves the right to refuse any order, limit purchase quantities, cancel orders suspected of fraud, correct pricing or product information errors, or reject orders containing inaccurate customer information.
Receipt of an order confirmation does not constitute final acceptance of the order.
All prices displayed on our website are listed in Nepalese Rupees (NPR) unless otherwise stated. Prices may be changed at any time without prior notice.
www.kenne.com.np currently offers Cash on Delivery (COD) as the available payment method. Customers agree to pay the full order amount upon successful delivery of their order. Failure to complete payment upon delivery may result in order cancellation and restrictions on future purchases.
Customers placing Cash on Delivery (COD) orders are expected to accept delivery and complete payment upon delivery. If a customer refuses delivery without a valid reason, provides incorrect contact information, remains unavailable, or repeatedly places orders without accepting delivery, www.kenne.com.np reserves the right to restrict or suspend future COD orders, cancel pending orders, or refuse future orders.
Valid reasons for refusing delivery include: receipt of an incorrect product, package visibly damaged during transit, or significant discrepancy between the order placed and product received.
Shipping and delivery are subject to our Shipping Policy. Estimated delivery times are provided for convenience and are not guaranteed. www.kenne.com.np shall not be responsible for delays caused by courier partners, weather conditions, public holidays, natural disasters, road closures, or other events beyond our control.
Returns, exchanges, refunds, and order cancellations are governed by our Return, Exchange & Cancellation Policy. By placing an order, you acknowledge and agree to that policy.
www.kenne.com.np conducts laboratory testing of products through recognized testing laboratories in Nepal and India, including Nepal Academy of Science and Technology (NAST) and Fare Labs Private Limited. Such testing is intended to support product quality and safety evaluation. Laboratory testing does not constitute a guarantee that products will be suitable for every individual skin type or condition.
All content available on this website, including but not limited to brand names, logos, product names, formulations, product descriptions, text, graphics, images, photographs, videos, website design, and marketing materials, is the exclusive property of www.kenne.com.np unless otherwise stated. No content may be copied, reproduced, distributed, or modified without prior written permission.
Users agree not to violate applicable laws, submit false or misleading information, interfere with website functionality, attempt unauthorized access, upload malicious software, or use the website for fraudulent activities.
To the fullest extent permitted by applicable law, www.kenne.com.np shall not be liable for indirect, incidental, consequential, or special damages, including loss of profits, loss of data, business interruption, or dissatisfaction with product performance. In all circumstances, www.kenne.com.np's maximum liability shall not exceed the purchase price paid for the product giving rise to the claim.
You agree to indemnify and hold harmless www.kenne.com.np, its owners, employees, and representatives from any claims, losses, damages, liabilities, or legal costs arising from your misuse of the website, your violation of these Terms and Conditions, or your violation of applicable laws.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Nepal. Any dispute arising from the use of our website, products, or services shall be subject to the exclusive jurisdiction of the competent courts of Nepal.
For questions regarding these Terms and Conditions, please contact us:
www.kenne.com.np
• Email: kennebis.info@gmail.com
• Phone/WhatsApp: +977-9705205323
• Official Facebook Page: @www.kenne.com.np
• Official Instagram Account: @www.kenne.com.np