Your Cart

🌿

Your cart is empty.
Discover our herbal collection.

All Products Face Care Lip Care Hair Care Body Care Feet Care Soaps
Our Story Our Blogs Meet Our Vendors Our Team Connect With Us

Est. 2024 · Kathmandu, Nepal · 100% Himalayan

Herbal science
rooted in
the Himalayas.

Hemp seed oil. Chuiri butter. Yak ghee. Sheep ghee. Nepal's rarest botanical ingredients, formulated with cosmetic precision — and the soul of the mountains.

🌿 Hemp Seed Oil 🧈 Chuiri Butter 🥛 Yak Ghee 🐑 Sheep Ghee ✓ Cruelty-Free ✓ Organic
Explore the Collection
100%

Nepali Origin

47+

Ingredients

12

Villages

The Science of Nature

Our Hero Ingredients

🌿 Hero Ingredient

Hemp Seed Oil

🏔️ Bajhang & Karnali Superzone

Cold-pressed from high-altitude hemp grown in Bajhang and the Karnali valleys. Regulates sebum, seals the moisture barrier, and delivers deep hydration. Safe and highly effective for all skin types.

🌳 Hero Ingredient

Chuiri Butter (Unfiltered)

🏔️ Jajarkot & Karnali Region

Hand-extracted from wild Chuiri trees deep in Karnali's forests. Outperforms shea butter in moisturizing power, heals chronic dryness, and leaves a velvet-smooth barrier on skin.

🍯 Hero Ingredient

Beeswax

🏔️ Achham & Lamjung

Harvested from wild apiaries in Achham and Lamjung flower valleys. Protects skin from environmental stress, locks in hydration, and adds a smooth, nourishing texture.

🐂 Hero Ingredient

Yak Ghee

🏔️ Rasuwa & Taplejung

Slow-rendered from milk of yaks grazing above 4,000m. Nourishes dry, altitude-stressed skin and repairs cracked lips and hands with rich, bioavailable skin nutrients.

🐑 Hero Ingredient

Sheep Ghee

🏔️ Taplejung, Dolpa & Humla

Pure, slow-churned sheep ghee sourced from the high pastures of Taplejung, Dolpa, and Humla in collaboration with Boju Store. Intensely hydrates, protects, and rejuvenates weathered skin.

Why Kenne's

Nepal's mountains
have always known.

For centuries, Himalayan communities have healed their skin with hemp seed oil, yak ghee, and Chuiri butter — ingredients so potent, so pure, the world is only beginning to catch up. While global brands chase trends, we went back to the mountains.

Kenne's is Nepal's first science-backed, Himalayan herbal skincare brand — crafted for the skin that survives monsoons, altitude, and Kathmandu's relentless sun. No fillers. No false claims. No imported formulas repackaged with a Nepali flag. Just raw mountain truth, bottled.

100%
Nepali Origin
0%
Harmful Chemicals
47+
Native Ingredients
12
Partner Villages

Community Favourites

Our Bestsellers

Real People · Verified on Google

Loved by our community

5.0 · Google Reviews ★★★★★

Nepal's First Science-Backed Himalayan Organic Skincare

We didn't import a trend.
We excavated a heritage.

RECLAIMING ANCIENT BEAUTY WISDOM

Himalayan Herbal Skincare Secrets: Reclaiming Natural Skincare in Nepal

Why Kennebis Started: Rescuing Himalayan Beauty Secrets

For centuries, high-altitude mountain communities possessed deep wisdom about the Himalayan beauty secrets of dermal health. They cold-pressed wild-growing hemp in the valleys of Karnali, creating pure hemp seed oil skincare remedies to protect wind-chafed skin. In Palpa, they hand-harvested native Chuiri seeds for rich, protective butter. In Dolpa, pure yak ghee and wild herbs healed damaged skin barriers. These local ingredients were not mere cosmetic choices—they were the foundation of natural skincare in Nepal, time-tested and highly effective.

However, the rise of commercial industrialization flooded store shelves in Kathmandu with mass-produced, chemically induced skincare. Aggressive chemical agents, petroleum byproducts, cheap mineral oils, parabens, and toxic synthetic fragrances dominated the market, imported by foreign conglomerates. Through intensive pseudo-scientific marketing campaigns, traditional knowledge was dismissed as "primitive" or "outdated" to convince people that synthetic laboratory-created products were superior. This pseudo-scientific care led to chronic skin barrier disruption and toxic chemical buildup, leaving Nepali skin vulnerable.

We saw our community sacrificing skin health to harsh synthetic formulas that were never designed for our climate. This is why Kennebis.hemp was founded: to rescue long-lost high-altitude botanical secrets from chemical extinction. Today, we stand among the leading Nepali skincare brands, backing ancient wisdom with modern dermatological science to formulate the best organic skincare in Nepal.

Why to Choose Kennebis

🧪

Zero-Chemical Skincare

We formulate without mineral oils, silicones, synthetic preservatives, or artificial fragrances. If an ingredient isn't safe to ingest, it has no place in our formulas.

🏔️

5 Hero Himalayan Ingredients

We utilize five direct-sourced mountain ingredients—Hemp Seed Oil, Chuiri Butter, Beeswax, Yak Ghee, and Sheep Ghee—to feed your skin with raw, mountain nutrients.

🇳🇵

Tailored Skin Barrier Repair

Our products act as a high-performance skin barrier repair cream in Nepal, specially calibrated to combat intense mountain UV radiation, urban dust, and pollution.

🍯

Direct Ethical Sourcing

By sourcing directly from mountain villages, we support local agricultural cooperatives and ensure that high-altitude communities benefit directly from our growth.

🎯

Our Mission

To reclaim the lost botanical wisdom of the mountains by translating ancient remedies into high-performance, zero-chemical skincare. We empower rural farming communities in Nepal through ethical direct sourcing, proving that natural, mountain-grown ingredients are far superior to chemically induced cosmetic imports.

Our Vision

To establish Kennebis as the premier global ambassador of clean, high-altitude Himalayan herbal skincare. We envision a future where chemically-induced cosmetics are replaced by pure, organic alternatives, making sustainable local ingredients the golden standard for healthy skin.

THE CHRONICLES OF KENNEBIS

Our Journey: 2022 to 2026

2022

The Seed of Rebellion

Disillusioned by the influx of toxic chemical cosmetics, our founding members met in Kathmandu. We recognized that while Nepal exported high-quality botanical raw materials, our own store shelves were filled with imported chemical products. We set out to change the narrative, starting formulation experiments in a tiny kitchen, focusing on hemp seed oil skincare and raw plant emollients.

2023

Sourcing the High-Altitude Treasures

We traveled to the remote highlands of Karnali and Palpa. We established direct relationships with local farmers and women-led agricultural cooperatives. By paying fair-trade premium prices, we secured the supply of wild-harvested hemp seeds and Chuiri fruit, supporting rural families while ensuring ingredient authenticity.

2024

Laboratory Validation & Launch

We opened our dedicated lab in Kathmandu. By combining ancient Ayurvedic practices with modern cosmetic science, we validated our cold-press extraction techniques to preserve the bioactives in our ingredients. We officially launched Kennebis, introducing Nepal's first science-backed, zero-chemical skincare line, establishing ourselves as pioneers among Nepali skincare brands.

2025

Pioneering the "Skincare You Can Eat" Standard

We took our zero-chemical philosophy to the extreme. We formulated a standard where our core formulas are composed entirely of edible-grade, nourishing lipids and botanicals, completely free of industrial synthetic preservatives. Our products gained nationwide acclaim as the premier skin barrier repair cream in Nepal.

2026

Leading Nepal's Ethical Beauty Movement

Today, Kennebis.hemp stands as Nepal's premier ethical beauty manufacturer. Supporting over 100 rural farming households across the country, we are expanding our zero-chemical skincare ecosystem, demonstrating that genuine Himalayan beauty secrets can outperform any synthetic chemical import.

By The Numbers

Small brand. Real impact.

25+

Handcrafted Products

5

Hero Himalayan Ingredients

100%

Nepal-Sourced Botanicals

0

Synthetic Fragrances Used

A MESSAGE FROM OUR FOUNDERS

Letter from the Founding Members

Dear Kennebis Family,

When we set out on this path in 2022, we asked ourselves a fundamental question: Why should a country blessed with the richest high-altitude botanical heritage on Earth rely on chemically-induced skincare imports?

We saw our store shelves crowded with products containing synthetic chemical agents, petroleum byproducts, and pseudo-scientific marketing. Meanwhile, the precious cold-pressed hemp oil of Karnali, the wild Chuiri butter of Palpa, the healing yak ghee of Dolpa, the restorative sheep ghee of Taplejung, and wild-harvested raw Beeswax were exported as cheap bulk commodities. We wanted to write a new story—one where Nepal’s high-altitude secrets are honored, backed by clean science, and applied to Nepali skin.

Formulating without chemical binders, synthetic fragrances, or industrial preservatives requires rigorous scientific discipline. Sourcing from remote mountain regions requires patience and commitment. Yet, seeing our customers heal their skin and witnessing the direct economic impact our direct-sourcing model has on remote farming families makes every challenge worthwhile.

Thank you for choosing local. Thank you for choosing zero-chemical purity. Together, we are reclaiming the long-lost beauty secrets of the Himalayas.

Aastha Neupane

Founder & Biz Dev

Aashish S. Thakuri

Co-Founder & MD

Suraj Bhandari

Co-Founder

Our Promise To You

Every ingredient on the label is there for a reason.

We don't use fillers, synthetic fragrances, or preservatives we wouldn't put on our own skin. We don't chase trends. We don't dilute our formulas to cut costs. Every Kennebis product is built around its active ingredients — and we publish why each one is there.

If a formulation isn't performing at the standard we set, it doesn't ship. Simple as that.

Explore Our Products Read Our Science Blog
"Nepal has been quietly feeding the world's best skincare brands. It's time Nepal fed itself first."

— Kennebis.hemp, Kathmandu

Meet The Team →

The Collection

Explore

Insights & Stories

The Kenne's
Journal

The Faces of Kenne's

Meet Our Team

We are scientists, herbalists, storytellers and mountain lovers united by one belief: Nepal's botanical heritage — hemp, Chuiri, Yak ghee — deserves a voice in the global luxury skincare conversation.

"We don't just make skincare. We preserve Himalayan knowledge — and bring Nepal's soul to every bottle."

— Founder, Kennebis.hemp

Find Kennebis.hemp Near You

Meet Our Vendors

Find Kennebis.hemp at our official retail partners across Nepal, or catch us at pop-up markets and community events near you.

🌿 Kennebis.hemp Partner

📍 Location

📍View on Google Maps →

📱 Contact

🌐 Social Media

🌱 Kennebis Products Available

🏪 Also Available At This Store

Reach Out

Connect With Us

Let's talk

Start a conversation.

Whether you're a customer, retailer, press or future collaborator — every message matters to us. Feel free to reach out to us directly through any of our channels.

📍

Address

Kalimati -13, Kathmandu, Bagmati Province, Nepal

📞

Phone / WhatsApp

+977 9705205323

🕰

Hours

Sun–Fri · 9:00am–6:00pm NPT

🌐

Follow Us

B2B · White Label · OEM · Private Label

Contract Manufacturing

We bring Nepal's rarest botanicals — hemp seed oil, Chuiri butter, Yak ghee — to your brand. Tested and certified by NAST & NBSM, small-batch capable, and built on a decade of Himalayan formulation expertise.

500+

Min. Order Qty

3+

Years in Contract Mfg

12+

Active B2B Clients

100%

Nepal-Sourced

Why Kennebis.hemp

The advantage of manufacturing
in Nepal's mountains

🌿

Himalayan Ingredient Access

Direct farm-to-lab sourcing of hemp seed oil (Karnali, 3,800m), cold-pressed Chuiri butter (Palpa), and high-altitude Yak ghee (Dolpa) — ingredients unavailable through any other manufacturer.

🏅

NAST & NBSM Certified

Tested and certified by the Nepal Academy of Science and Technology (NAST) and the Nepal Bureau of Standards & Metrology (NBSM) for purity and standards. Your white-label or OEM products inherit a fully compliant supply chain with complete batch traceability.

⚗️

In-House Formulation Lab

Our cosmetic chemists develop bespoke formulations from scratch — or adapt our proven base formulas to your brief. INCI documentation, stability testing, and dermatologist review all included.

📦

Small-Batch Friendly

MOQ from 500 units per SKU — ideal for indie brands, D2C launches, and retail pilots. Scale up seamlessly as demand grows, with no reformulation cost when you hit volume tiers.

🎁

Full Packaging Support

Bring your own packaging or work with our sourcing network. We handle filling, labelling, and carton assembly. Export-ready documentation — COA, SDS, MSDS — provided for every batch.

🌍

Export-Ready

Manufactured and documented to meet EU, US, and GCC cosmetic import regulations. We handle Nepali export documentation; your freight forwarder handles the rest.

What We Manufacture

Our formulation catalogue

Every formula below is available as white-label (ready-to-go) or as the starting point for a fully custom OEM brief.

🌿

Face Care

Serums · Face oils · Creams · Eye balms · Toners

💄

Lip Care

Balms · Tints · Repair sticks · Butters

🌱

Hair Care

Hair oils · Scalp serums · Masks · Leave-ins

🧴

Body Care

Body butters · Lotions · Scrubs · Oils

🦶

Feet Care

Heel repair balms · Foot butter · Soak salts

Ritual Oils

Massage · Bath · Aromatherapy blends

Don't see your category? We develop entirely new product forms — bring us your brief.

How It Works

From brief to finished product

01

Initial Consultation

Share your product vision, target market, and packaging brief. We'll advise on ingredient selection, regulatory requirements for your target market, and realistic timelines. No commitment needed at this stage — just a conversation.

Week 1

02

Formula Development & Sampling

Our lab develops 2–3 prototype formulations tailored to your brief. Physical samples are couriered to you for evaluation. Revisions are included — we iterate until the formula is right. Custom OEM clients receive full INCI documentation at this stage.

Weeks 2–5

03

Approval & Production Agreement

Once you approve the formula, we finalise the production agreement — unit pricing, timelines, packaging specs, labelling requirements, and quality control checkpoints. NDA available on request.

Week 6

04

Manufacturing & QC

Full production run in our GMP-standard facility. Every batch is third-party lab tested for purity, stability, and safety before dispatch. Certificate of Analysis (CoA) issued per batch. Photo evidence of production milestone provided.

Weeks 7–10

05

Delivery & Ongoing Partnership

Finished, labelled products dispatched to your address or freight forwarder. All export documentation provided. Repeat orders are fulfilled faster — your formula is locked, your supply chain is established.

Week 10+

Service Tiers

Choose your partnership model

🧴

White Label

Ready-Made Formulas

Choose from our existing product range. Apply your branding and packaging. Fastest time to market — ideal for brands launching quickly or testing a new category.

  • MOQ 500 units
  • 4–6 week lead time
  • CoA + regulatory docs
  • No formulation fee
Most Popular
⚗️

OEM / Custom

Bespoke Formulations

We develop a formula to your exact specification — ingredient preferences, texture, scent profile, active concentrations. Full ownership of the final formula transferred to you.

  • MOQ 500 units
  • 8–12 week lead time
  • Full INCI + stability testing
  • Formula IP transferred
  • NDA available
🌿

Bulk Ingredients

Raw Material Supply

Need bulk hemp seed oil, Chuiri butter, or Yak ghee for your own in-house production? We supply certified, traceable raw materials direct from our Himalayan sourcing network.

  • Min. 5kg per ingredient
  • CoA + origin docs
  • NAST & NBSM certified
  • Export-ready

Start the Conversation

Request a manufacturing quote

Fill in the form below and our B2B team will respond within 2 business days with a tailored proposal.

🔒

Your information is kept strictly confidential. We are happy to sign an NDA before any detailed formula or IP discussions. All inquiries are handled directly by our formulation team — not outsourced.

Secure Order

Complete Your Order

Order Placed!

Our team will contact you shortly to confirm delivery.
Payment will be collected in cash when your order arrives.

📦 Delivery Details

💵
Cash on Delivery (COD)Pay in cash when your order arrives. No card needed.

🛒 Order Summary

SubtotalNPR 0
Delivery
PaymentCash on Delivery
TotalNPR 0
🏔️
Delivered across Nepal3–5 days in Kathmandu · 5–7 days elsewhere.

Support

Shipping Information

Thank you for choosing Kennebis Hemp. We are committed to delivering your handcrafted herbal skincare products safely and efficiently throughout Nepal.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends, public holidays, or during peak promotional periods may require additional processing time.
Once your order has been dispatched, you will receive a confirmation message with shipping details.

Shipping Coverage

Kennebis Hemp currently ships to locations across Nepal.
At this time, international shipping is not available.

Estimated Delivery Time

Delivery times vary depending on your location:
Kathmandu Valley: 1–3 business days
Major Cities: 2–5 business days
Other Districts and Remote Areas: 4–10 business days

Please note that delivery timelines are estimates and may vary due to weather conditions, transportation disruptions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated based on the delivery location and order size.
Any applicable shipping fee will be displayed during checkout before payment is completed.
Promotional free shipping offers may be available from time to time and will be clearly communicated on our website or social media channels.

Order Tracking

After your order has been dispatched, tracking information or delivery updates will be provided through the contact details supplied during checkout.
If you have questions regarding your shipment, please contact our customer support team.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information when placing an order.
Kennebis Hemp is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete address information.

Damaged or Missing Orders

If your package arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order.
To help us resolve the issue quickly, please provide:
• Your order number
• Clear photographs of the package and products
• A description of the issue

Each case will be reviewed individually, and appropriate assistance will be provided where applicable.

Delivery Delays

While we make every effort to ensure timely delivery, Kennebis Hemp cannot guarantee delivery dates. Delays caused by courier services, adverse weather, natural disasters, strikes, road closures, public holidays, or other circumstances beyond our control may affect delivery schedules.

Contact Us

For shipping-related inquiries, please contact us:
Kennebis Hemp
• Email: kennebis.info@gmail.com
• Phone/WhatsApp: +977-9705205323

We appreciate your trust in Kennebis Hemp and look forward to delivering nature-inspired skincare products to your doorstep.

Support

Return, Exchange & Cancellation Policy

At Kennebis Hemp, we are committed to providing high-quality handcrafted herbal skincare products made with carefully selected natural-derived ingredients. Due to the personal-use nature of skincare products, certain restrictions apply to returns, exchanges, and cancellations to ensure product safety, hygiene, and quality.

By placing an order with Kennebis Hemp, you agree to the terms outlined below.

Returns

For hygiene and safety reasons, we do not accept returns of products that have been opened, used, tampered with, or altered after delivery.

A return request may be considered only under the following circumstances:
• You received an incorrect product.
• The product arrived damaged during transit.
• The product was defective upon arrival.
• The product received differs significantly from the item ordered.

To request a return, customers must contact Kennebis Hemp within 48 hours of receiving the order.

Please provide:
• Full name
• Order number
• Contact phone number
• Clear photographs of the product and packaging
• Description of the issue

Failure to report the issue within 48 hours of delivery may result in the return request being declined.

Approved returns must be sent back in their original, unused, unopened condition, including all original packaging where applicable.

Exchanges

We are happy to replace products when an issue is verified by our team.

Exchanges are available only in the following cases:
• Incorrect product delivered
• Product damaged during shipping
• Confirmed manufacturing or packaging defect

Once the issue has been reviewed and approved, Kennebis Hemp will arrange a replacement product or an appropriate alternative, subject to product availability.

We reserve the right to request additional information or photographs before approving an exchange.

Non-Returnable and Non-Exchangeable Items

The following products are not eligible for return or exchange:
• Opened products
• Used products
• Products with broken safety seals
• Products damaged due to improper storage or customer handling
• Products purchased during clearance, promotional, or special sale events unless defective
• Products returned without prior approval from Kennebis Hemp
• Products returned outside the reporting period
• Gift items and complimentary products

Natural Product Disclaimer

Kennebis Hemp products are handcrafted using natural-derived ingredients. Variations in color, aroma, texture, botanical appearance, or consistency may occur between batches.

Such natural variations do not constitute defects and are not valid grounds for return, exchange, or refund.

Allergies and Individual Skin Reactions

While we formulate our products with skin compatibility in mind, individual skin types and sensitivities vary.
Customers are responsible for reviewing ingredient information and performing a patch test before full use.

Kennebis Hemp cannot accept returns, exchanges, or refunds based on:
• Personal preference
• Fragrance preference
• Texture preference
• Expected results
• Individual skin sensitivities or allergic reactions
• Product suitability assumptions made without reviewing ingredient information

Unless a manufacturing defect is confirmed, these circumstances are not considered product faults.

Refunds

Refunds may be issued only when:
• A return request has been approved; or
• A replacement product is unavailable.

Approved refunds will be processed through the original payment method whenever possible.
Refund processing times may vary depending on the payment provider, bank, or financial institution involved.
Shipping fees are generally non-refundable unless the issue resulted directly from an error made by Kennebis Hemp.

Cancellation Policy

Orders may be cancelled before they have been dispatched for delivery.

To request an order cancellation, customers may contact Kennebis Hemp through any of our official communication channels, including:
• Email
• WhatsApp
• Official Facebook Page
• Official Instagram Account
• Other officially listed Kennebis Hemp social media accounts

When requesting a cancellation, please provide:
• Full name
• Order number
• Contact phone number
• Reason for cancellation (optional)

Our team will review the request and confirm whether the order is still eligible for cancellation.
If the order has not yet entered the shipping process, the cancellation will be approved and any eligible refund will be processed accordingly.

Once an order has been dispatched, shipped, or handed over to a courier partner, cancellation requests can no longer be accepted.
Kennebis Hemp reserves the right to refuse cancellation requests for orders that have already entered fulfillment, packaging, or shipping stages.

Limitation of Liability

Kennebis Hemp's liability for any approved claim shall be limited solely to the replacement, exchange, or refund value of the purchased product.
We shall not be liable for indirect, incidental, consequential, or special damages arising from the use or misuse of our products.

Contact Us

For return, exchange, refund, or cancellation requests, please contact us through any official Kennebis Hemp communication channel.

• Email: kennebis.info@gmail.com
• Phone/WhatsApp: +977-9705205323

Official Social Media Accounts:
• Facebook: @kennebis.hemp
• Instagram: @kennebis.hemp

We are committed to resolving genuine concerns fairly while maintaining the highest standards of product quality, safety, and customer service.

Support

Frequently Asked Questions

About Kennebis Hemp

What is Kennebis Hemp?

Kennebis Hemp is a Nepal-based herbal skincare brand dedicated to creating handcrafted skincare products using carefully selected natural-derived ingredients, including plant oils, botanical extracts, herbal infusions, butters, and waxes. Our goal is to provide effective, nature-inspired skincare while maintaining high standards of quality and transparency.

Are your products natural?

Yes. Our products are formulated using natural-derived ingredients sourced from plants and botanicals. Each product page includes a complete ingredient list for full transparency.

Are your products handmade?

Yes. Our products are handcrafted in small batches to help maintain quality, freshness, and consistency.

Are your products lab tested?

Yes. We conduct laboratory testing on our products to ensure quality and safety standards. Our products are tested through recognized laboratories in Nepal and India, including Nepal Academy of Science and Technology (NAST) and Fare Labs Private Limited, India.

Do your products contain artificial fragrances?

No. Kennebis Hemp products do not contain artificial fragrances. Any scent present in our products comes naturally from botanical ingredients, plant oils, herbal infusions, extracts, or essential oils used within the formulation.

Do you test on animals?

No. Kennebis Hemp does not test finished products on animals.

Product Information

Are your products suitable for sensitive skin?

Many of our products are formulated with gentle ingredients suitable for sensitive skin. However, every individual's skin is unique. We recommend reviewing the ingredient list and performing a patch test before full use.

Can I use your products during pregnancy or breastfeeding?

If you are pregnant, breastfeeding, or under medical supervision, we recommend consulting your healthcare professional before introducing any new skincare products into your routine.

How long does it take to see results?

Results vary depending on the individual, skin type, skin condition, and consistency of use. Skincare improvements generally require regular and consistent use over time.

Why does my product look slightly different from a previous purchase?

Because we use natural-derived ingredients, slight variations in color, aroma, and texture may occur between batches. These natural variations are normal and do not affect product quality or performance.

What is the shelf life of your products?

Most products perform best when used within 6–12 months after opening. Please refer to the product packaging for specific guidance.

How should I store my products?

Store products in a cool, dry place away from direct sunlight, excessive heat, and moisture. Always keep containers tightly closed after use.

Orders and Payments

How do I place an order?

You can place an order directly through our website by selecting your desired products and completing the checkout process.

What payment methods do you accept?

We currently offer Cash on Delivery (COD) as our payment method. Customers can pay for their orders upon delivery.

Can I modify my order after placing it?

If your order has not yet entered processing or shipping, we may be able to assist. Please contact us as soon as possible through our official communication channels.

Can I cancel my order?

Yes. Orders may be cancelled before they are dispatched. Once an order has been shipped or handed over to the courier, cancellation is no longer possible.

Shipping and Delivery

Where do you ship?

We currently ship throughout Nepal.

How long does delivery take?

Estimated delivery times are:
Kathmandu Valley: 1–3 business days
Major Cities: 2–5 business days
Remote Areas: 4–10 business days

Delivery times may vary depending on location, weather conditions, public holidays, and courier operations.

How can I track my order?

Once your order has been dispatched, delivery updates or tracking information will be shared through the contact details associated with your order.

What should I do if my package arrives damaged?

Please contact us within 48 hours of delivery and provide photographs of the package and products so that we can review the issue and assist accordingly.

Returns, Exchanges, and Refunds

Can I return a product if I change my mind?

Due to hygiene and safety considerations, we do not accept returns of opened, used, or tampered skincare products.

What products are eligible for exchange?

Exchanges may be approved if:
• The wrong product was delivered.
• The product arrived damaged.
• A manufacturing defect is confirmed.

How do I request a return or exchange?

Contact us within 48 hours of receiving your order and provide:
• Order number
• Contact information
• Photographs of the product and packaging
• Description of the issue

When will I receive my refund?

Approved refunds are processed according to our Return, Exchange, and Refund Policy. Processing times may vary depending on the circumstances of the claim.

Safety and Usage

Should I perform a patch test?

Yes. We recommend performing a patch test before using any new skincare product, especially if you have sensitive or reactive skin.

What should I do if irritation occurs?

Discontinue use immediately and consult a healthcare professional if irritation persists or worsens.

Are your products intended to diagnose, treat, cure, or prevent diseases?

No. Kennebis Hemp products are cosmetic products intended for skincare and personal care purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Contact Us

How can I contact Kennebis Hemp?

You can reach us through any of our official communication channels:
• Email: kennebis.info@gmail.com
• Phone/WhatsApp: +977-9705205323
• Official Facebook Page: @kennebis.hemp
• Official Instagram Account: @kennebis.hemp

Our team will be happy to assist you with product inquiries, orders, shipping, returns, and general questions.

Company

Privacy Policy

Effective Date: June 24, 2026

Kennebis Hemp ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, or interact with us through our official communication channels.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you use our website or place an order:

Personal Information:
• Full name
• Shipping address
• Billing address (if applicable)
• Phone number
• Email address
• Order details
• Communication history with our support team

Technical Information:
When you visit our website, certain information may be collected automatically, including:
• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Website usage statistics

This information helps us improve website functionality and user experience.

How We Use Your Information

We use your information for the following purposes:
• Processing and fulfilling orders
• Delivering products
• Providing customer support
• Sending order updates and delivery notifications
• Responding to inquiries and requests
• Improving our products, services, and website
• Preventing fraud and unauthorized activities
• Complying with legal obligations

We only collect information reasonably necessary for these purposes.

Order Communications

By placing an order, you consent to receiving communications related to:
• Order confirmation
• Shipping updates
• Delivery notifications
• Customer service requests
• Product-related inquiries

These communications are necessary for fulfilling your order.

Marketing Communications

We may occasionally send promotional information, product updates, or special offers if you have voluntarily subscribed to receive such communications.
You may unsubscribe from marketing communications at any time.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:
• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance user experience

You may disable cookies through your browser settings; however, certain website features may not function properly.

Third-Party Services

We may use trusted third-party service providers to help operate our business, including:
• Website hosting providers
• Analytics services
• Courier and delivery partners
• Payment-related service providers
• Customer support tools

These providers receive only the information necessary to perform their services and are expected to maintain appropriate confidentiality and security measures.

Information Sharing

Kennebis Hemp does not sell, rent, or trade customer personal information to third parties.
We may share information only when:
• Necessary to fulfill an order
• Required by law
• Necessary to protect our legal rights
• Required to investigate fraud or security concerns

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to:
• Fulfill orders
• Provide customer support
• Meet legal, accounting, and business requirements
• Resolve disputes

When information is no longer required, it may be securely deleted or anonymized.

Children's Privacy

Our website and products are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

Kennebis Hemp reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date.
Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

Kennebis Hemp
• Email: kennebis.info@gmail.com
• Phone/WhatsApp: +977-9705205323
• Official Facebook Page: @kennebis.hemp
• Official Instagram Account: @kennebis.hemp

Company

Terms & Conditions

Effective Date: June 24, 2026

Welcome to Kennebis Hemp. These Terms and Conditions govern your access to and use of our website, products, and services.

By accessing our website, browsing our content, or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please discontinue use of our website and services.

Definitions

Throughout these Terms and Conditions:
• "Kennebis Hemp," "we," "our," and "us" refer to Kennebis Hemp.
• "Website" refers to our online store and related digital platforms.
• "Customer," "user," and "you" refer to any individual accessing our website or purchasing our products.
• "Products" refer to all skincare, personal care, and related products offered by Kennebis Hemp.

Eligibility

By using our website, you confirm that:
• You are at least 18 years of age or have the consent of a parent or legal guardian.
• The information you provide is accurate, complete, and current.
• You will use our website only for lawful purposes.

Product Information

We make reasonable efforts to ensure that product descriptions, ingredient lists, images, pricing, and other information displayed on our website are accurate.

However:
• Product photographs are provided for illustrative purposes.
• Actual product appearance may vary slightly.
• Colors may appear differently depending on device screens and display settings.
• Product packaging may occasionally change without prior notice.

Kennebis Hemp reserves the right to update product information at any time without prior notice.

Natural Ingredient Variability

Kennebis Hemp products are handcrafted in small batches using natural-derived ingredients, botanical extracts, herbal infusions, plant oils, butters, waxes, and other naturally sourced materials.

Because natural ingredients can vary according to harvest conditions, season, origin, and processing methods, slight differences in color, aroma, texture, consistency, or botanical appearance may occur between batches.

These natural variations are expected characteristics of handcrafted botanical skincare products and do not constitute defects, contamination, or reduced product quality.

By purchasing our products, customers acknowledge and accept these natural variations.

Cosmetic Product Disclaimer

Kennebis Hemp products are cosmetic products intended for skincare and personal care purposes only.

Our products are not intended to:
• Diagnose diseases
• Treat diseases
• Cure diseases
• Prevent diseases
• Replace professional medical advice or treatment

Information provided on our website, social media platforms, product packaging, blog content, or marketing materials is intended solely for educational and informational purposes. Customers should seek advice from qualified healthcare professionals regarding medical concerns.

Patch Testing and Individual Reactions

Every individual's skin is unique. We strongly recommend performing a patch test before using any new skincare product.

Kennebis Hemp shall not be held responsible for adverse reactions arising from:
• Undisclosed allergies
• Ingredient sensitivities
• Medical conditions
• Medication interactions
• Failure to review ingredient information
• Failure to conduct a patch test

If irritation occurs, discontinue use immediately and consult a qualified healthcare professional.

Orders

All orders are subject to acceptance and availability.

Kennebis Hemp reserves the right to:
• Refuse any order
• Limit purchase quantities
• Cancel orders suspected of fraud or abuse
• Correct pricing or product information errors
• Reject orders containing inaccurate customer information

Receipt of an order confirmation does not constitute final acceptance of the order.

Pricing

All prices displayed on our website are listed in Nepalese Rupees (NPR) unless otherwise stated.

Prices may be changed at any time without prior notice. In the event of a pricing error, Kennebis Hemp reserves the right to cancel the affected order, correct the pricing error, or contact the customer regarding available options.

Payment

Kennebis Hemp currently offers Cash on Delivery (COD) as the available payment method. Customers agree to pay the full order amount upon successful delivery of their order. Failure to complete payment upon delivery may result in order cancellation and restrictions on future purchases.

Refusal of Delivery

Customers placing Cash on Delivery (COD) orders are expected to accept delivery and complete payment upon successful delivery.

If a customer refuses delivery without a valid reason, provides incorrect contact information, remains unavailable for delivery coordination, or repeatedly places orders without accepting delivery, Kennebis Hemp reserves the right to:
• Restrict or suspend future Cash on Delivery orders.
• Cancel pending orders.
• Refuse future orders.
• Restrict access to promotional offers or special ordering privileges.

Valid reasons for refusing delivery may include:
• Receipt of an incorrect product.
• Product visibly damaged during transit.
• Significant discrepancy between the order placed and the product received.

Kennebis Hemp reserves the right to determine whether a delivery refusal is justified based on available evidence.

Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy. Estimated delivery times are provided for convenience and are not guaranteed.

Kennebis Hemp shall not be responsible for delays caused by courier partners, weather conditions, public holidays, natural disasters, road closures, government restrictions, labor strikes, or other events beyond our reasonable control. Risk of loss or damage transfers to the customer upon successful delivery.

Returns, Exchanges, Refunds, and Cancellations

Returns, exchanges, refunds, and order cancellations are governed by our Return, Exchange & Cancellation Policy. By placing an order, you acknowledge and agree to that policy.

Laboratory Testing Statement

Kennebis Hemp conducts laboratory testing of products through recognized testing laboratories in Nepal and India, including Nepal Academy of Science and Technology (NAST) and Fare Labs Private Limited.

Such testing is intended to support product quality and safety evaluation. Laboratory testing does not constitute a guarantee that products will be suitable for every individual skin type or condition.

Intellectual Property

All content available on this website, including but not limited to brand names, logos, product names, formulations, product descriptions, text, graphics, images, photographs, videos, website design, and marketing materials, is the exclusive property of Kennebis Hemp unless otherwise stated.

No content may be copied, reproduced, distributed, modified, published, sold, or otherwise used without prior written permission. Unauthorized use may result in legal action.

User Conduct

Users agree not to:
• Violate applicable laws or regulations.
• Submit false or misleading information.
• Interfere with website functionality.
• Attempt unauthorized access to website systems.
• Upload malicious software or harmful code.
• Use the website for fraudulent activities.

Kennebis Hemp reserves the right to restrict access to users who violate these Terms and Conditions.

Third-Party Links

Our website may contain links to third-party websites for convenience or informational purposes. Kennebis Hemp does not control and is not responsible for third-party content, products, services, privacy practices, or website policies. Accessing third-party websites is done entirely at the user's own risk.

Limitation of Liability

To the fullest extent permitted by applicable law, Kennebis Hemp shall not be liable for indirect, incidental, consequential, or special damages, including loss of profits, loss of business opportunities, loss of data, business interruption, or dissatisfaction with product performance.

In all circumstances, Kennebis Hemp's maximum liability shall not exceed the purchase price paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Kennebis Hemp, its owners, employees, affiliates, contractors, and representatives from any claims, losses, damages, liabilities, expenses, or legal costs arising from your misuse of the website, your violation of these Terms and Conditions, or your violation of applicable laws or regulations.

Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you acknowledge and agree to the collection and use of information as described in the Privacy Policy.

Changes to These Terms and Conditions

Kennebis Hemp reserves the right to update, modify, or replace these Terms and Conditions at any time. Updated versions will be posted on this page along with a revised effective date. Continued use of the website following such updates constitutes acceptance of the revised Terms and Conditions.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Nepal. Any dispute arising from the use of our website, products, or services shall be subject to the exclusive jurisdiction of the competent courts of Nepal.

Contact Information

For questions regarding these Terms and Conditions, please contact us through any of our official communication channels:

Kennebis Hemp
• Email: kennebis.info@gmail.com
• Phone/WhatsApp: +977-9705205323
• Official Facebook Page: @kennebis.hemp
• Official Instagram Account: @kennebis.hemp

Careers

Build the Future With Us

Nation Building & Youth Empowerment

We prefer young Nepalese to work for Nation Building. Thank you for considering kennebis.hemp to showcase your talent and skills. We are deeply grateful that you are choosing us to channel your unique capabilities, dedication, and energy to uplift our heritage.

Join Us

Why Join Kennebis Hemp?

At Kennebis Hemp, we are more than a skincare company. We are a growing community of makers, researchers, creators, and problem-solvers dedicated to building high-quality herbal skincare products inspired by nature and backed by continuous learning.

Whether you are an experienced professional or an aspiring intern, joining Kennebis Hemp means becoming part of a team that values curiosity, craftsmanship, innovation, and personal growth.

Work That Creates Real Impact

Every contribution matters. As a growing brand, your ideas, efforts, and creativity directly influence products, customer experiences, and business growth. You won't be one person among thousands—you will play an active role in shaping the future of Kennebis Hemp.

📚

Learn Beyond the Classroom

For interns and early-career professionals, Kennebis Hemp offers practical, hands-on experience that goes far beyond theoretical learning. You may gain exposure to:

  • Natural skincare formulation
  • Product research and development
  • Quality control processes
  • Botanical ingredients and herbal extracts
  • Branding and marketing & content creation
  • E-commerce operations & customer experience
  • Business development and entrepreneurship
🌱

Innovation Driven by Nature

We believe nature offers powerful solutions when approached with knowledge, creativity, and responsibility. Our team continuously explores:

  • Botanical ingredients & herbal infusions
  • Natural-derived actives
  • Sustainable product development
  • Traditional knowledge combined with modern practices
📈

A Culture of Growth

We value curiosity, accountability, and a willingness to learn more than perfection. We encourage team members to:

  • Ask questions & share ideas
  • Take initiative
  • Learn from mistakes
  • Continuously improve their skills
🛠️

Hands-On Experience

At Kennebis Hemp, learning is practical. Rather than being limited to observation, team members are encouraged to participate in meaningful projects and contribute to real business operations. You will have opportunities to understand how a modern skincare brand operates from product development to customer delivery.

🚀

Build With an Emerging Brand

Joining an emerging company provides opportunities that are often unavailable in larger organizations. As Kennebis Hemp grows, team members gain exposure to multiple areas of the business and develop a broader understanding of entrepreneurship, innovation, and brand building. This environment helps build confidence, adaptability, and leadership skills.

🤝

A Supportive Environment

We believe great work happens when people feel respected and supported. We strive to maintain a workplace culture built on mutual respect, professional integrity, teamwork, open communication, and continuous learning. Every individual is encouraged to contribute ideas and participate in creating positive change.

🧭

Opportunities for Future Growth

Many successful careers begin with curiosity and a willingness to learn. Whether you join us as an intern, trainee, or experienced professional, we aim to provide opportunities for growth, skill development, and long-term professional advancement as the company evolves.

🔍

Who We Look For

Experience is valuable, but enthusiasm, integrity, and a willingness to learn are equally important. We welcome individuals who are:

  • Passionate about learning
  • Curious and proactive
  • Creative problem-solvers
  • Responsible and dependable
  • Interested in skincare, wellness, research, design, marketing, or entrepreneurship
  • Excited to contribute to a growing brand
🤝

Join Our Journey

At Kennebis Hemp, we are building more than products—we are building knowledge, innovation, and a community centered around natural skincare. If you are ready to learn, contribute, and grow alongside an ambitious and evolving brand, we would love to hear from you. Explore our current opportunities or contact us to learn more about internships and career openings at Kennebis Hemp.

Current Opportunities

No Active Openings Right Now

We don't have any active open vacancies at this moment. However, we are always on the lookout for passionate minds to join us in the future!

Stay Tuned for Future Hiring

Simple Application Process

01 Click Join Us Open our application form and fill in your basic details.
02 Submit CV & Portfolio Introduce yourself and showcase your past projects and experience.
03 Review & Interview We'll reach out within a week to set up a chat if there's a match.

Questions? Feel free to contact our team at kennebis.info@gmail.com.

Choose a Variant